At Bypetal Florist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, delivery address, wedding/event details.

• Payment Information: Processed securely through third-party payment providers (e.g., Stripe, PayPal, PayNow). We do not store credit card details.

• Usage Data: Information about how you interact with our website, including cookies and analytics.

2. How We Use Your Information

• To process and deliver your orders.

• To respond to your enquiries and provide customer support.

• To send updates, promotions, or newsletters (only if you opt-in).

• To improve our website, services, and customer experience.

3. Sharing of Information

We do not sell or rent your data. We may share your information only with:

• Trusted service providers (delivery couriers, payment processors).

• Legal authorities if required by law.

4. Data Retention

We retain your information only as long as necessary for the purposes described above or as required by law.

5. Your Rights

You may request to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications at any time.

6. Security

We take reasonable measures to protect your data, but no online system is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧  hello@bypetalflorist.com
📞 +65 8894 8089